Immediately report the traffic accident to the competent authorities (Road Safety Department/Traffic Police) or fill out a European Accident Statement (if applicable). Then contact the insurance company and submit a claim application.
Usually, the following documents are required: an insurance claim application, a protocol or certificate from the Road Safety Department/Traffic Police (or a European Accident Statement), and a damage assessment from a licensed appraiser. For the full list, please contact our operators at the short number 1166.
You can check the status of your claim by calling the short number 1166 or by tracking it yourself in your personal account.