Online registration of the «OSAGO» policy

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Frequently Asked Questions

What to do in the event of an insurance claim?

Immediately report the traffic accident to the competent authorities (Road Safety Department/Traffic Police) or fill out a European Accident Statement (if applicable). Then contact the insurance company and submit a claim application.

What documents are required to receive an insurance payout?

Usually, the following documents are required: an insurance claim application, a protocol or certificate from the Road Safety Department/Traffic Police (or a European Accident Statement), and a damage assessment from a licensed appraiser. For the full list, please contact our operators at the short number 1166.

How can I check the status of my insurance claim?

You can check the status of your claim by calling the short number 1166 or by tracking it yourself in your personal account.